Have you checked our help pages first?
For help with Returns & Exchanges, click here.
For help with Shipping, click here.
For help with Tracking, click here.
FOR ALL CUSTOMER QUERIES & ORDER HELP:
Message us using the form below or email CUSTOMERSERVICE@SHOPDIXI.COM. Make sure to include your order number and/or any other relevant details (including photos if applicable) so your query can be resolved efficiently. Make sure to monitor your spam/junk folder if a response is not received to your inbox. Gmail users, please check your 'promotional' tab.
JULY 2022 - We are currently on annual leave until the beginning of August and are not available via email or DM. We ask that you avoid emailing if at all possible during this period, and utilise our help pages. If you need to email, please be aware there will be a delay until our return. Thank you for your patience and understanding!
FOR OTHER BUSINESS-RELATED ENQUIRIES THE COMPANY DIRECTOR CAN BE REACHED ON THE EMAIL BELOW.
Please do not send customer service queries to this address as they may be missed.