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Jewellery Care

Jump to:
Plated & Mixed Metal Care
Sterling Silver Care
Luxury Goods
Necklaces & Jump Rings

We want your Dixi jewels to live a long and happy life, so it's important you take care good care of them. So we've compiled this comprehensive jewellery care guide full of all our best tips and tricks to help you get the most out of your magical Dixi treasures! We know they'll thank you for it!

The majority of our jewellery is perfect for wearing every day, but make sure to take your jewels off for tasks that may mean your hands are: 

  • in contact with water and/or other substances, such as cleaning, swimming and bathing (we would also recommend this with sterling silver as many of our pieces contain natural stones and/or antiqued detailing to set the features off and we'd hate for you to damage these).
  • during sports activities
  • when going to bed
  • or when you are going to be doing strenuous work with your hands

But why? The metals we use in our jewellery are designed to be very durable, but things like contact with moisture, cleaning chemicals, and/or other lotions/perfumes can easily damage them. Sterling silver also retains a level of malleability (it's 92.5% pure silver) so can become misshapen if not properly cared for when worn.

It is also really important to put your jewels on last in the morning, and take them off first before getting changed in the evening to avoid clothing snagging and damaging your jewellery and/or clothes.

Has your brand new Dixi necklace arrived on a black Dixi backing card? We recommend cleaning your necklace before wearing it for the first time, just to prevent any transfer from the ink in the card! These cards are designed more for gifting/presenting and aren't suitable for long term storage of your jewels, so to keep them at their best make sure to pop them in a suitable airtight storage box or sealable pouch when not being worn.


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  We know, sometimes you've just got to treat yourself to a little piece of luxury!

To keep your beautiful jewellery in tip top condition, we recommend keeping your luxury pieces for occasional wear only as they can be delicate and may easily be damaged by excess wear or neglect. As with all your jewellery, it is particularly important to put luxury pieces on last when getting dressed, and take them off first at night to avoid your clothing snagging and causing any additional damage.

Your luxury piece will also thank you for regular cleaning. Polish regularly with a soft microfibre cloth and if you're feeling really fancy, you can make up your own simple jewellery cleaning solution to maintain the stunning shine of your favourite luxury piece! Remember if your piece features antiqued detail [black that makes the features stand out] to only clean gently with a dry cloth to avoid rubbing this off.

Jump rings are the tiny loops that connect your jewellery to its chain. It isn't a complete loop - it has a gap which you can open and close with pliers or tweezers. As such, you need to be careful not to pull on your jewellery as these pesky jump rings can sometimes pop open! This is especially true if your necklace features a crystal or heavier pendant.
Pro-tip - you can grab a whole bag of spare jump rings online for next to nothing and they are super handy to keep in case of a jewellery emergency!

As most jewellery collectors know, you may find yourself needing to fix a jump ring. But don't worry, it doesn't mean your jewellery is broken and we got you covered! It is super simple and will take just a few seconds to make your favourite jewel brand new again. All it takes is a small pair of pliers or tweezers and a steady hand.