WE ARE 📢CLOSED📢 FOR SUMMER VACATION & WILL RETURN AUGUST 2ND FOR AN INSTA STORY SALE @SHOPDIXI
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☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️

We are closed for a much needed Summer Break,
and will return on Monday 2nd August.

☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️

If you need assistance with an existing order during this time, don't panic. While our usual office hours are suspended, our good friend Keely from @sethandbear is going to be monitoring emails once a day for us during this time, Monday to Friday.
customerservice@shopdixi.com


Please ensure you include your ORDER NUMBER and detailed information of your inquiry include images where applicable.

If you are emailing in regards to an order in transit then please allow 21 working days for delivery. ALL orders placed prior to our vacation have been dispatched and are on the way!


Please check out our comprehensive Shipping Pages, FAQ and Help Hub pages before emailing, as your question is most likely answered there. If you do need to reach out, please be extra kind! Keely is a Customer Service Queen and is doing us a huge favour so we can step away for the month!

RETURNS
Returns processing is suspended for the month of July as we won't physically be in the office to receive and action them. Please bear this in mind if you return an item during this time, and expect a delay while we catch up in August.

ORDERS
All orders placed before our website closure have been packed, dispatched, and are now with Royal Mail.
We aren't taking any more orders during our break.
The shop will be reopened when we are back in August, so save some pennies until then.

☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️🌼☀️

If you just can't wait and need some retail therapy RIGHT NOW, we have a whole host of our small businesses buddies who we wholeheartedly recommend checking out! All tried and tested by us at Dixi, most have been included in our @grimmwolfbox, and some have become incredibly good friends of ours. Please note that not all of the websites ship outside of the UK, so it's worth giving their shipping pages a double check!

Home Fragrances Self Care Products Art Yummies
VEOR

Wild & Wood

Sherrie-Leigh Jones  Truffle Pig Vegan
The Scent Coven Handmade Haven Soaps Simone Webb A Kind Mama Bakery

NOA Candles

Roma-May Daly Hoogly Tea
Lunar and Lux Clever Bunny Company Raw Vegan Chocolate
The Eco Witch The Wild Forlorn
Waxing Moon Alex Jones
The Cosy Crypt Aia.naiya
Screaming Mandrake Boffin Photography
Baby Apparel Everything Else
Seth and Bear

Skahdi Designs

A Series Of Steps


All that remains is for us, your Dixi older sisters, to remind you to:
 💦 Stay hydrated
☀️ Wear your SPF
✌️ Take some time for YOU!

Hugs & howls,
Amy and Vicky
xo
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