We are closed for a much needed Summer Break,
and will return on Monday 2nd August.
If you need assistance with an existing order during this time, don't panic. While our usual office hours are suspended, our good friend Keely from @sethandbear is going to be monitoring emails once a day for us during this time, Monday to Friday.
Please ensure you include your ORDER NUMBER and detailed information of your inquiry include images where applicable.
If you are emailing in regards to an order in transit then please allow 21 working days for delivery. ALL orders placed prior to our vacation have been dispatched and are on the way!
Please check out our comprehensive Shipping Pages, FAQ and Help Hub pages before emailing, as your question is most likely answered there. If you do need to reach out, please be extra kind! Keely is a Customer Service Queen and is doing us a huge favour so we can step away for the month!
Returns processing is suspended for the month of July as we won't physically be in the office to receive and action them. Please bear this in mind if you return an item during this time, and expect a delay while we catch up in August.
All orders placed before our website closure have been packed, dispatched, and are now with Royal Mail.
We aren't taking any more orders during our break.
The shop will be reopened when we are back in August, so save some pennies until then.
If you just can't wait and need some retail therapy RIGHT NOW, we have a whole host of our small businesses buddies who we wholeheartedly recommend checking out! All tried and tested by us at Dixi, most have been included in our @grimmwolfbox, and some have become incredibly good friends of ours. Please note that not all of the websites ship outside of the UK, so it's worth giving their shipping pages a double check!
|Home Fragrances||Self Care Products||Art||Yummies|
|VEOR||Sherrie-Leigh Jones||Truffle Pig Vegan|
|The Scent Coven||Handmade Haven Soaps||Simone Webb||A Kind Mama Bakery|
|Roma-May Daly||Hoogly Tea|
|Lunar and Lux||Clever Bunny Company||Raw Vegan Chocolate|
|The Eco Witch||The Wild Forlorn|
|Waxing Moon||Alex Jones|
|The Cosy Crypt||Aia.naiya|
|Screaming Mandrake||Boffin Photography|
|Baby Apparel||Everything Else|
Seth and Bear
All that remains is for us, your Dixi older sisters, to remind you to:
💦 Stay hydrated
☀️ Wear your SPF
✌️ Take some time for YOU!