We are now closed for Summer. For our full update please view our instagram. The website will be back open shortly with no products but just to enable you to access the help pages.


We will be back on September the 4th with a brand new chapter!

If you need any help in the meantime please drop us an email -

customerservice@shopdixi.com


Include your order number which can be found in your order confirmation email. Please be as detailed as possible to ensure we can assist you promptly. Finally, please be patient as emails are being monitored once a day Mon-Fri on our break.


If you are emailing in regards to an order in transit then please allow 21 working days for delivery. ALL orders placed prior to our vacation have been dispatched and are on the way!