Once you have placed your order, we're unable to make changes to your order or your address, or process cancellations. We aim to get your packages sent out to you as soon as possible so the chances are your order may be on it's way by the time we see your request.
It's really important that you double check that your billing and shipping details are in full and correct and that you have all the correct items in your cart before submitting your order.
But don't forget that you'll still be able to make returns within 14 days of purchase - view our returns policy here.
Firstly, please check your spam folder as sometimes they end up in there! Secondly, was the correct email address entered at checkout? If you think it may not have been, drop us a message and we can change it for you! It may also be that your order was declined and failed to be processed by us.
Order cancellations are rare but there are a number of reasons why this may be the case. These include but are not limited to; out of stock items, discount code misuse, or for orders placed in a region we are not able to ship to. In these instances a full refund will be credited to your original payment method and an email will be sent to notify you.
Small orders with only a few items will be packaged in a small, letterbox friendly Dixi mailing box or padded envelope. Larger orders are packaged in a small Dixi parcel box. We will include a printed invoice with your order unless you have indicated otherwise at checkout. We're trying our best to do our bit for the environment so order to reduce wastage, we like to package items together where we can and orders under £15 may come in plastic sealable pouches only.
We also have a beautiful selection of Dixi branded jewellery boxes, drawstring pouches, envelopes and pop-up pouches, all available for purchase - perfect for when you need to add a little touch of luxury to your order! Gift packaging is not included in the item price or shipping charge unless otherwise stated in the product listing. Should you wish to guarantee extra wrapping or separate jewellery boxes for items then please add this to your order here.
Your card may have been declined for a number of reasons. - The address does not match the address on the cards records. - The postcode does not match the cards records. - The CVS/security number is incorrect. - The card number is incorrect. - Your card is not enabled for foreign transactions.
For security reasons we don't have access to any payment details or further information on declined transactions, or have any influence over the authorisation process. First we would recommend double checking all the information you've entered is correct, otherwise you will need to contact your bank or card issuer for further assistance.
Payment is not taken by us when your card is declined, although it may temporarily show on your bank statement. This is because your bank 'releases' the funds but we have not 'captured' them. This process is automatically reversed but the time taken will depend on your bank or card issuer.
Easy peasy! Click checkout and you can pop your voucher code in the gift card/discount code box. (This is on the first page of checkout so you can review your total before any payment details are entered)
Just so you know, we are not able to apply gift vouchers to existing orders so if you encounter a problem with your code, drop us an email so we can help!
If you do not spend the full amount on the gift voucher the same code will remain valid with your remaining amount - so make sure you keep that code safe! If you spend more than the value of the voucher (and we don't blame you!) you can simply pay the extra with PayPal or by card at checkout.
For the security of us and our customers, sometimes when orders are flagged by our system as high risk we need to verify certain purchases to help prevent fraudulent transactions. In these cases we will require some form of photographic identification and your proof of address, but please be assured all information received is secure and completely confidential and will not be used for any other purpose.
If you'd prefer not to provide this information, we reserve the right to cancel and refund your order as we see fit.
If you order before 3pm on a weekday, we usually dispatch the same day. However this isn't always possible (we're a small team!) so please allow at least 1-2 working days for processing especially during peak times.
Orders do not leave us on weekends or UK bank holidays.
Your shipping confirmation will be emailed automatically when we process your order for dispatch. Check your spam folder if your confirmation hasn't arrived to your inbox. If you think you may have entered your email address incorrectly, drop us an email and we can adjust it for you.
UK Express Delivery: 1-2 working days UK Standard Delivery: 3-5 working days UK Next Day: If ordered before 3pm Monday to Thursday, the next working day International Standard Delivery: 7-14 working days
These are estimated time frames and not a guaranteed delivery time. Days are calculated from dispatch and not necessarily the date of placing your order.
Express shipping options are available, however delivery times are only guaranteed if a guaranteed service is selected.
You can find further information on shipping here.
In most cases it will be your countries standard postal service. You will receive your tracking information with the DHL link to track your package, and once your order has entered your country and cleared customs you will be able to track via your countries tracking service.
Please note end to end tracking may not be available (until delivery) in some regions once your order has reached your country. These regions include Canada and Australia.
Depending on the current postal status, it can sometimes take a little longer than the estimated time for your goodies to reach you! We know, it sucks, we hate waiting for our latest treats too! But unfortunately we aren't posties as well and this isn't something we can control or speed up for you.
You will need to allow at least 15 working days for UK orders and 30 working days for international orders, however in the rare event that your order hasn't arrived within this time, pop us a message to email@example.com making sure you include your order number in case we need additional information to open a claim with Royal Mail.
We will be in touch as soon as your order arrives back with us to arrange a new shipment. Unfortunately the return to sender process may take longer than an outbound delivery, and this is outside of our control. Refunds and replacements cannot be issued until the original order has arrived back with us.
Please note that reshipment fees may be payable and we cannot accept responsibility for covering items returned to sender due to missed deliveries or address errors and/or issues.
Sorry, as this is something that varies from country to country we can't estimate this for you and you'll need to check with your local customs authorities before placing your order! For your info, your parcel will be marked as 'costume jewellery' along with the parcel value as legally required by us.
You can feel free to add instructions into the 'notes' section when placing your order and we're more than happy to add these to your shipping label but please remember that we cannot guarantee your local postie will be able to follow them!
Adding instructions, safe places or asking for delivery to a neighbour is at your own risk and Dixi will not accept liability for any missing item due to these instructions being followed.
If tracking is available for your order, it will have been sent via email when your order is processed and dispatched by us. You can also grab your order number and the email you ordered with, and head over to our tracking page here and should tracking updates been available, they will be shown.
Please note that tracking isn't available for all orders.
You can track via our website here - all you'll need is your order number and email address.
You'll also be able to track via the website of your local postal service once the parcel has entered your country and cleared customs. Please note that some regions postal services don't offer end to end tracking with our DHL Globalmail service so updates won't be available until delivery.
International Customers: It may be that DHL still need to scan your order into their system, but delays can sometimes occur whilst parcels are processed through customs and this isn't something we can predict or control. Furthermore, some regions do not offer end to end tracking once the order has entered your country - these regions include Canada and Australia. Please contact your local postal service for any tracking enquiries as we do not have access to this information.
UK Customers: End to end tracking is not offered unless a guaranteed service (such as Special Delivery) has been selected. We would recommend contacting Royal Mail directly to see if an attempt at delivery has been made.
This can mean that the parcel still needs to be processed and scanned through by DHL - please allow at least 2-3 working days from dispatch for this to be completed, and allow extra time on top of this during peak sales periods such as Christmas and New Year.
It can also mean that a tracking service isn't available for your order.
We aim to process all returns within 1 working day of arrival, however please leave extra time especially during peak times. If you have created a returns number with your order, you will receive a confirmation once your return has been processed.
Refunds may take up to 72 hours to show on your bank statement, but the length of time varies depending upon your bank or card issuer.
UK orders - We would recommend using a signed for service so you can check to see if your item has arrived to us. We cannot accept liability for items lost when returned to us. If we have agreed to cover return postage for a faulty item, we will indicate which service you need to use as we cannot cover postage upgrades.
International orders - Standard air mail is the most used service for returns, however for peace of mind you may wish to send via a tracked service. On the customs form, include the value of 0 and state that it is a return of unwanted jewellery.
Oh no! Please be assured that this is rare and we'll do what we can to help! Please email us at firstname.lastname@example.org and with your order number, and attach a photo of any damage within 30 days of purchase so we can assist as soon as possible. We would kindly ask that you wait for a response before returning any item(s) to us so we can get back to you with any specific instructions or clarification needed on your return!
All items reported as faulty will be inspected by us upon arrival. Please bear in mind that items showing defect deemed to be due to accidental damage, general wear and tear, age or neglect will not be regarded as faulty - this includes (but is not limited to) instances where jewels have been caught on clothing, excess wear, natural crystals with inclusions or organic imperfections, or where plating has tarnished due to contact with water.
Confirmation emails are sent automatically upon approval - this is usually within 1 working day of them being submitted. Please check your spam folder if this hasn't arrived to your inbox. Alternatively, you can check the status of your return by logging back into the returns portal on the Returns & Exchanges page.
Our returns policy may be slightly different for sale items as many of these are one off samples that can't be restocked - we aren't just being awkward, we just like to offer these special items at the best price so sometimes returns aren't possible!
Please double check the collection page for any final sale notices before you purchase. If you still aren't sure, drop us an email and we can fill you in on the returns policy for your sale item so you don't get hit with any surprises!
Every so often we release discount codes as a little present for all of you Dixi Warriors; we like to show our appreciation! You can find these across our different social media platforms. Follow us on the links below to make sure you don't miss out.
Sorry, there may be a number of reasons that your coupon code is not available. These may be, but are not limited to:
Coupon is no longer valid or has expired
Coupon is valid on selected lines only / subject to exclusions
You are attempting to apply a discount to a sale line, or lines already on offer
Only one coupon is valid per order
We also reserve the right to invalidate any coupons or offers at any time and for any reason, without warning. Coupons cannot be applied retrospectively - so let us know before confirming your payment if there is an issue with your code.
Sometimes it's easy to get confused in all of the excitement of saving money, so here's how: Promotional codes are entered on the right hand side on the first page of checkout. Don't worry, you won't be charged before you enter your discount code, you can review your new order total before you continue to your payment method. Only one coupon code is valid per order.
Sorry, we're afraid you can't; promotional codes can not be applied to existing orders in any circumstances. All promo codes MUST be applied when checking out and it is your responsibility to ensure it has applied as expected before confirming your order.
Discount codes are not valid in conjunction with any other code or offer.
Sitewide discounts may be subject to exclusions. If you'd like clarification on any specific terms of a particular offer, drop us a message and we can fill you in on these before you place your order.
All offers are subject to availability. Special prices or discount codes will not be rain checked should an item no longer be available.
Offers and codes cannot be applied retrospectively at any time, and must be applied to your cart or at checkout to redeem. When you click submit, you are accepting the total amount shown in £GBP to be debited from your account.
We reserve the right to void any offer or code at any time for any reason, without notice.
The products sold on our website are intended for personal use only, and are not intended for purchase by wholesalers or resellers. We reserve the right to cancel any order that we believe may be intended for resale.
We know it's extra special to be able to choose your exact ring and stone so from time to time we offer ring tray selections so you can get the exact ring you want and also a cheeky discount to go with it! No, you aren't purchasing an entire ring tray for a discount - you know we love offering our warriors crazy discounts but even we can't work miracles like that! Ring tray listings have numbered images so you can choose your ring and then select the number from the drop down list above the 'add to cart' button.
Please be aware before purchasing that ring trays are sold as discounted sample seconds, so may show minimal signs of wear or have small imperfections but we know you'll make them shine! They are final sale and non-returnable so please check sizing before you buy.
We know that some of your favourites sell out quickly, so we like to restock when we can! The chances are if you can still see the item on the website, it will be back in stock soon! It isn't there just to tease you - we leave them up so you can sign up to be notified of the items' return. If the item is no longer listed on our website, unfortunately the chances are it has been discontinued.
We think it's really important to be totally transparent about materials used and all metal contents for our products can always be found in each product description, so make sure you spend some time reading them!
We carry a mixture of solid sterling silver , silver plated, gold plated, german silver, mixed metal alloy and rhodium plated items.
Sterling silver is an alloy of silver containing 92.5% by mass of silver and 7.5% by mass of other metals, usually copper. 100% silver isn't used as silver alone is too "soft" for producing functional objects such as jewellery.
We love natural crystals and you'll find a variety throughout many of our products! When natural stones are used, please remember that the individual colour, inclusions and characteristics of your crystal may vary from that pictured. Natural crystals are not always a perfectly polished or shiny finish and may also have their own small organic imperfections - this is why we love them. They are just like us!
If you have specific preferences, feel free to leave us a note detailing this at checkout and we'll do our best to pick to your requirements however please bear in mind that this will be subject to stock availability.
We do sometimes use synthetic stones (such as faux opals) in some of our pieces, but this will always be stated in the item description.
Why not stop by our collection lookbooks for some inspiration with styling your Dixi jewels, where you'll find all our favourite photoshoot shots to help you get the full look. If you have a particular favourite piece, check out it's product page photos to see what other items we've worn ours with. Most importantly, we want you to just do YOU. Your own style is everything. If you love it, wear it! If you love every single piece of jewellery and just want to wear them all, why not!?
We also love checking out our #shopdixi instagram hashtag as our Dixi Warriors know how to get creative with their favourite jewels - when you've perfected your look, don't forget to upload and tag us in your photo!
In 99% of cases, no! We include the material of each item in its own individual product description so if you've experienced reactions to certain metals in the past, please make sure to check the description. Ultimately, skin reactions will be down to a combination of the metal alloys present in the jewellery and the individual acidity of your skin (and the acidity of your skin can change from day to day depending on your diet, your environment etc). This is not a manufacturing fault and simply due to the chemical reaction of your skin and metal. Skin truly is a weird and wonderful thing!
If you have particularly sensitive skin, we would recommend choosing sterling silver items where you can. You can also prevent skin reactions by avoiding contact with water and other chemicals found in body lotions and perfumes while wearing your jewellery; along with painting a thin coat of clear nail varnish onto the inside of the ring band or necklace chain to help minimise direct skin contact.
We endeavour to respond to your email within 48 hours Monday through Friday. We are a small team so we appreciate your patience and understanding, especially during busy sales periods. Please also make sure you are sending to the correct email address email@example.com.
Please check your spam folder if you haven't received a reply to your inbox within the time stated. This is really important as we won't be able to get through to you if our emails are getting filtered from your inbox! If you find emails are ending up in your junk folder, just add firstname.lastname@example.org to your contacts so you don't miss a message!
At this moment in time we are not currently taking wholesale orders. However we welcome all contact regarding wholesale and will keep you informed of if/when we decide to offer this.
Please note that items sold on our website are intended for personal use only and we do not accept orders for resale unless we have given express written permission to do so. Orders suspected of being for resale may be cancelled without warning.
As you might see from our Instragram, we love working with the blogging community! Unfortunately we have so many email requests regarding partnerships that we simply cannot get back to everyone, but if you feel your style and Dixi are a match made in heaven, please do get in touch with your stats and/or press kit (and all your social media links of course!) and if we have any opportunities right for you, we will have your details on file.
Please email PR@shopdixi.com with any blogging enquiries.
This website is operated by Shop Dixi Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Shop Dixi Ltd. Shop Dixi Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or inappropriate or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Shop Dixi Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Shop Dixi Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 2a Cope Road, Banbury, OXF, OX16 2EH, United Kingdom.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at email@example.com.
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